Customer Service

At Flutterflies World, our customer service goal is simple: We are committed to providing our customers total satisfaction. Every time, Guaranteed! 
For information about an order already placed, please use our site's order information tools, and read our FAQ's. You may also contact us at sales@flutterfliesworld.com with any additional placed-order related questions.

If you are having difficulties with the site, the payment interface, or have questions before you place an order, you have the following contact options available to you:

Phone: 850-345-7305  M-F 7:30am- 9:00pm Weekends and Holidays 10am-8pm 

Email: support@flutterfliesworld.com 24 hrs, reply within the hour during the hours listed by phone number, emails sent at times other than the hours listed will be addressed as soon as possible, in fewer than 10 hours in most cases.

WindowsLive Messenger: support@flutterfliesworld.com IF it appears offline, please leave an offline message- it will be handled under the same timing guidelines as the email.

* we do not have an 800 number at this time, but if you'd like for us to give you a call, please feel free to use any of the above methods, and leave us your name and number and we will call you!

Please feel free to drop us a line to share your thoughts on the site, all comments welcomed info@flutterfliesworld.com.

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